Medicare:  To get general or claims specific Medicare information and important telephone numbers. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative.

• 1 800 633 4227
• TTY 1 877 486 2048 www.medicare.gov

State Health Insurance Assistance Program (SHIP): 
To get free personalized Medicare counseling on decisions about coverage; help with claims, billing, or appeals; and information on programs for people with limited income and resources.

• Call 1 800 MEDICARE to get the telephone numbers of SHIPs in other states.

Social Security: 
To get a replacement Medicare card; change your address or name; get information about Part A and/or Part B eligibility, entitlement, and enrollment; apply for Extra Help with Medicare prescription drug costs; ask questions about premiums; and report a death.

• 1 800 772 1213
• TTY 1 800 325 0778
• www.ssa.gov

Department of Defense:
To get information about TRICARE for Life and the TRICARE Pharmacy Program.

• 1 866 773 0404 (TFL)
• TTY 1 866 773 0405
• 1 877 363 1303 (Pharmacy)
• TTY 1 877 540 6261
• www.tricare.mil/mybenefit

Department of Health and Human Services:
Office of Inspector General—If you suspect Medicare fraud.

• 1 800 447 8477
• TTY 1 800 377 4950

Office for Civil Rights:
If you think you were discriminated against or if your health information privacy rights were violated.

• 1 800 368 1019
• TTY 1 800 537 7697
• www.hhs.gov/ocr

Department of Veterans Affairs:
If you are a veteran or have served in the U.S. military.

• 1 800 827 1000
• TTY 1 800 829 4833
• www.va.gov

Office of Personnel Management:
To get information about the Federal Employee Health Benefits Program for current and retired Federal employees.

• 1 888 767 6738
• TTY 1 800 878 5707
• www.opm.gov/healthcare-insurance

Railroad Retirement Board (RRB):
If you have benefits from the RRB, call them to change your address or name, check eligibility, enroll in Medicare, replace your Medicare card, and report a death.

• Local RRB office or
• 1 877 772 5772

Quality Improvement Organization (QIO):
To ask questions or report complaints about the quality of care for a Medicare covered service or if you think your service is ending too soon. Call 1 800 MEDICARE to get the telephone number for your QIO.

By contacting the phone number on this website you will be directed to a licensed agent.  There is no obligation or fee for our services.